Shipping policy
1. Scope of This Shipping Policy
This Shipping Policy applies to orders placed through Thriftvintagellc for furniture, home furnishings, and related accessories delivered within the United States. It explains available shipping charges, order processing times, estimated transit times, carriers, delivery coverage, and circumstances that may affect delivery schedules.
2. Shipping Rates
Thriftvintagellc offers the following standard shipping rates for eligible orders within the United States:
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Orders of $113 or more: Free standard shipping.
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Orders below $113: A flat shipping fee of $9.88 applies.
The applicable shipping charge, if any, will be displayed during checkout before the order is submitted.
3. Delivery Coverage
We provide shipping services to customers throughout the United States. Delivery availability may depend on the specific destination address, carrier service area, and product characteristics. Customers should provide a complete and accurate shipping address when placing an order to help avoid delivery issues.
4. Order Processing Time
Orders are generally processed within 1–3 business days after the order has been successfully placed and payment has been confirmed. Processing includes order review, product preparation, packaging, and handover to the applicable shipping carrier.
Orders placed outside our business hours, on weekends, or on holidays may begin processing on the next business day.
5. Transit Time
After an order has been processed and shipped, the estimated transit time is generally 4–7 business days. Transit time begins when the carrier receives the shipment and may vary depending on the destination, carrier operations, weather, holidays, and other transportation conditions.
6. Shipping Carriers
Orders may be shipped using UPS, FedEx, or USPS, depending on the order, destination, product requirements, and available carrier services. The applicable carrier and tracking information may be provided after the order has been shipped.
Customers can use the tracking information provided to monitor the shipment status through the applicable carrier's tracking system.
7. Delivery Delays
The stated processing and transit times are estimates and are not guaranteed delivery dates. Delivery may take longer due to circumstances such as severe weather, carrier service interruptions, holidays, incorrect or incomplete address information, high shipping volumes, transportation delays, or other events outside the store's direct control.
If a shipment is delayed, customers may contact us at info@thriftvintagellc.com with their order number so that we can review the available shipment information and provide assistance.
8. Tracking and Delivery Information
Once an order has been shipped, tracking information may be provided to the customer using the contact information submitted with the order. Customers should review tracking updates and ensure that the shipping address provided at checkout is accurate.
If tracking information shows that a package has been delivered but the customer cannot locate it, the customer should first check the delivery location and carrier delivery information and then contact us if additional assistance is required.
9. Address Accuracy and Delivery Issues
Customers are responsible for providing a complete and accurate delivery address when placing an order. If an address needs to be corrected before shipment, customers should contact us as soon as possible. Once an order has been shipped, changes to the delivery address may depend on the applicable carrier's procedures.
Additional delivery arrangements, if required because of an incorrect or incomplete address, may affect the delivery schedule.
10. Contact Information
For questions about shipping, delivery status, tracking information, or delivery delays, please contact us by email.
Company Name: THRIFT VINTAGE LLC
Business Address: 2450 W 8th Lane, Hialeah, FL 33010, USA
EIN: 88-3464821
Phone: +1 (904) 422-0820
Email: info@thriftvintagellc.com
Business Hours: Monday to Friday, 8:00 AM to 6:00 PM (Eastern Time, USA).
Please contact us by email. We will respond to your inquiry within 24 hours.